Frequently Asked Questions

What Methods Do you Use?

At the Regina Humane Society, we train using positive reinforcement techniques, but more importantly, we train playfully. We reward good behaviour with a variety of toys, games, food, play and praise. As a pain-free, force-free learning environment, we strive to connect owner and dog in their learning experience through mutual respect and understanding.

This means that although there are times in a dog’s life where a correction may be needed to ensure safety, we do not believe correction has a place in our classroom.

Instead, we carefully manage our learning environment, give lots of smaller breaks throughout the hour and allow each dog a safe, quieter space amid the sometimes boisterous nature of the group class environment.

Our promise to you is a physically and mentally safe, humane and fun education environment for both your dog and for you.

What is the cost of class?

Six week classes with the Regina Humane Society are $130 + GST. Four week classes are $99 + GST. To encourage adopters to join classes, dogs or puppies that have been adopted from a shelter or rescue group in the last year receive a $20 discount on their first Puppy Play to Learn or Foundation Fun 101 course.

How many dogs are in each class?

Most of our classes have room for up to eight students, although some of our specialty classes only have room for six. The maximum numbers are determined by the size of our space and the ability of our instructor to actively managed the number of teams in class, while still being able to focus one-on-one attention throughout the hour.

How long do classes run?

All classes are either four or six weeks in length. When enrolling, you can see how many weeks the class lasts. The exact dates of each class are posted before enrollment.

When do new classes begin?

New classes begin every other month. If we have no current openings, you are welcome to join our wait-list. Wait-listed students receive a sign-up advantage before classes open to the public.

You may join the waitlist on an already full class by clicking on the class you would like to waitlist for. Alternatively you may send us and e-mail at [email protected] or contact 306-543-6363 Ext 239 to be placed on the waitlist.

What is required to attend class?

Dogs and puppies must be up-to-date with their core vaccinations including Parvovirus and Distemper. Bordetella and Rabies are recommended, but not required. Proof of vaccinations or acceptable alternative, such as titre testing, is required before the first class.

For medical and behavior safety, all adopted dogs and puppies must have lived with their caregivers for a minimum of two weeks. This ensures recently adopted dogs are free of disease and potential behaviour concerns that would impact class.

All participants must sign a waiver at the time of sign-up.

Where are classes located?

Classes are held at Happy Tails Dog Enrichment Centre, 1600 Osler Street located in downtown Regina.  This great location is central to everyone in the city.

What days do you offer classes?

Classes are held on Thursday evenings from 6:30-9:30 p.m. and on Saturdays from 11:30-5:00pm. In some semesters we open extra classes for outdoor learning on Friday evenings.

How do I enroll?

Students can enroll online through the website, in person at the Regina Humane Society or by calling 306-543-6363 Ext 239.

To ensure accurate class numbers, all registrations must take place through the website, but an instructor or Humane Society administrative member can help you through the process. We accept Master Card, Visa, American Express and Debit cards with online functionality.

Please note that registration can only be accepted during registration periods. Should registration not be open or classes be full, you may join our wait-list by e-mailing [email protected].

Wait-listed students are contacted to opening class registration to the public for advance registration.

Do I have to pay to hold my spot?

Classes are filled on a first paid, first registered basis. No spots will be held without payment. Registration and payment for class can be made online, by phone or in person at the Regina Humane Society.

I did not adopt my dog from the shelter. Can I still come to class?

Of course! Everyone is welcome in our classes. No matter how your dog came to you, they are welcome to join us for a fun, upbeat learning experience.

Do you offer private lessons?

At this time the Regina Humane Society only offers group classes. There are many qualified trainers in the city that are available to work with you one-on-one.

Do you guarantee your training?

Unfortunately, there is no way any trainer can guarantee the outcome of any training program. Just as you cannot learn a new language without practice, you cannot train a dog without putting in the effort. Variables such as time, interest, technique, rate of improvement and practice can fundamentally change outcomes. However, with an active commitment to homework, learning to play and a good sense of humor, by the end of the class you should find yourself with a more focused, playful, well-behaved dog. How well focused, playful or well-behaved depends on how much work (and play) you put in.

My dog does not do well with other dogs/people. Can he still come to class?

Reactivity, defined as barking, lunging, snarling, cowering and/or humping towards dogs and/or people can be a problem in the classroom setting. These behaviors indicate your dog is having a hard time handling the environment. In these situations an indoor group class is rarely the right place for a reactive dog to succeed.

However, it is perfectly normal for your untrained dog to occasionally bark at others, to pull on lead towards others, give a warning by growling should someone invade his space or at times feel a little overwhelmed. We in no way need your dog (or you!) to be perfect, but it is important that your dog feel comfortable to a point where he can learn. Many dogs with minor issues do quite well in our structured group classes, but it is not the right place for every dog.

Should any dog (or person) be found to be an excessive disruptor or display behaviour that would impact the safety of the class, they will be asked to leave without a refund.

If you have questions about your specific case, please contact us at [email protected].

What equipment do you use?

For our training classes, owners have the option of using the following equipment:

  • Flat Collar and Leash
  • Front-Clip Harness and Leash
  • Back-Clip Harness and Leash
  • Fabric Martingale Collar and Leash
  • Head Halter and Leash (please note that the head halter should be trained and desensitized prior to active use)

Leashes should be 4-6 feet in length.

We do not allow the use of choke chain, pinch or electronic collars in our classes. We also do not allow flexi-leashes.

If you have a question as to whether a particular product is allowed in class, please e-mail [email protected]. We would also be happy to point you in the right direction as to what harnesses or collars may be a great fit for you and your dog.

I have taken classes somewhere else. Can I enroll at a more advanced level?

It depends on the class! For our Intermediate and Out and About classes it is important that students start in a Foundation Fun 101 or Puppy Play to Learn class. Even if you have mastered a sit, down, stay and come, our games-based curriculum is a very different approach than most schools or clubs. For our sport elective such as Intro to Dog Sports, It’s All Tricks and Nosework, while it’s ideal to have some classroom experience, dogs brand new to training can often succeed. If you have any questions on your dog’s suitability for any given class, please contact us at [email protected] and we’ll more than happy to point you in the right direction.

What if I can’t come to class? Can I receive a refund or have a make-up lesson?

The only time a refund is offered is if a class is cancelled due to low enrollment. Refunds due to absence, time conflict, sickness, behaviour or any other circumstance do not apply. Make-up lessons are unavailable,  however,  your online homework will be accessible to you to practice what you missed in class.

What are your office hours?

The Regina Humane Society is open 9 a.m.-6 p.m. weekdays (until 8 p.m. Thursdays) and 9 a.m.- 5 p.m. Saturday and Sunday. Should you not wish to register online, you may register in person at the Shelter on Armour Road or over the phone by calling the Regina Humane Society at 306-543-6363. To reach the instructor directly, please call 306-543-6363 Ext 239 or e-mail [email protected]. At this time, Emily Garland is the sole instructor. Her office hours are Monday – Tuesday: 8:00 a.m. – 4:00 p.m. and Wednesday – Friday: 8:00 a.m. -12:00 p.m.